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Telemarketing services

We secure the relationship between companies and their customers.

One of the basic principles of our company is to keep a fluid relationship with customers. Our experience in this communication field and our customer care approach allows us to develop a series of telemarketing services that are characterized by a high level of commitment and fidelity on both sides.

Our telemarketing activities are individually tailored and we rely on professional telesales workers that are able to adapt to your corporate philosophy. We provide inbound and outbound services in our own platforms or outsourced platforms.

The importance of obtaining a premium level of satisfaction and quality

At EULEN Group, we provide our experience in this area, managing premium services, using all the technologies that allow us to serve customers from any channel (telephone, email, click to call, messaging…) through our multi-platform cloud services and pay-per-use models.

Our Telemarketing team not only has the specific training required to provide this service, but also has extensive experience in the sector, a level of professionalism that allows us to adapt our actions entirely to the objectives, communication channels and type of client of your company.

contact center

We provide services focused on multi-channel services:

We provide the following services:

Emergency coordination centers helpline.
Citizen information helpline 010.

Telephone customer service and help desk services.
Creation and updating of Data Bases.

Account receivables and debt collection management.
Telesales, up-selling, cross-selling.

We promote an excellent relationship between your company and your customers.

Personalised, uninterrupted and multichannel, this is our Contact Centre service for the reception and management of customer service requests through any channel.

Professionalism, high commitment and added value are the characteristics of a service in which we put our technology within your reach to achieve success in all your loyalty actions.

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