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Telecommunications

The Telecommunications Department is committed to innovation in the sector.

At Grupo EULEN we offer general services to companies, providing specific solutions for each sector, including the telecommunications sector. We are committed to innovation in the sector, developing specialised services in installations and communication networks, applying the latest technologies. The most important official certifications guarantee the quality of our service.

Our goal is to promote the telecommunications sector with the most innovative technologies, with methodologies that allow cost reduction and creating inspiring work spaces that allow the retention of human talent. Join the culture of change with us, your leading partner in the sector!

Services we offer to companies in the telecommunications sector

From the Telecommunications department we are committed to innovation in the sector, developing specialised services in installations and communication networks applying the latest technologies. The highest official certifications guarantee the quality of our service in the telecommunications sector.

Telecomunications infraestructures

  • Networks operations. Networks management. Incident management. Air conditioning and energy systems installation in Data Processing Centers. Construction works engineering and turnkey projects.
  • Equipment maintenance. Interferences analysis and installment, maintenance and commissioning of equipments. Incidents analysis and calls statistics. Maintenance of electromagnetic fields.
  • Energy supplies. Energy portable equipment installation. Renewable energy development: aeolian and solar systems and fuel cells.
  • Customer services. Repeater installation feasibility. Repeaters preventive and corrective maintenance.
  • Networks monitoring. Accesses management. Help desk services and incidents management.
  •  Portable operations. Studies and analysis on coverage improvement. Transportation and installation of portable units.

Telecommunication company building services

  • Property maintenance. Preventive and conductive maintenance. Spread property maintenance. Air conditioning systems, plumbing and electricity replacements. Incidents management. Systems design and installation. Execution of civil works. Elevator maintenance.
  • Property cleaning. Prevention and control of legionella bacterium. Cleaning and disinfection of pipes, deposits and air circuits. General cleaning, special cleaning and escalators cleaning.
  • Property security. Armed and unarmed security guards. Security patrol services. Security on facilities and logistical solutions in high risk places or situations. Escorts. Anti-intrusion systems. Security perimeter surveillance, access control.
  • Environment. Destruction environmental certificates. Waste management. Environmental hygiene in facilities Pest control. Emergency action plans.
  • Support service. Removals and relocations. Furniture assembly and disassembly. Warehouse inventory and replacement. Registration, classification and delivery of documentation. Pouch services. Customer care and complaints management. Materials purchase. Access control.
  • Facility Management. Service improvement proposals, audits and technical consultancy. Suppliers management. Property and wastes management. Licenses management. Removals. Construction works engineering. Energy Efficiency.

Customer support services for telecommunications companies

  • Business Services. Promotions in large supermarkets. Sales force. Marketing and telesales activities. Account receivables and debt collection management. Telephone greeting. Data recording. Equipments installation, repair and maintenance. Incidents management.
  • Management support. Comprehensive management of services. Staff recruitment. Training.
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