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Data protection – Complaints mailbox

Responsible: Identity: EULEN, S.A. – CIF: A 28517308, Gobelas, 29 – 28023 Madrid, www.eulen.com, [email protected],
Data Protection Delegate: Director de Protección de Datos Grupo EULEN, [email protected]m , Gobelas, 29 – 28023 Madrid.
Purpose: To process user complaints.
Retention: We will keep the personal information indefinitely until you revoke your consent or the statute of limitations derived from the reported event elapses.
Legitimation: Consent requested. Legitimate interest in complying with current regulations and the code of ethics.
Addressees: Companies belonging to the EULEN Group. Judicial and administrative authorities, communications provided for in the regulations in force.
Rights: you may exercise your rights of access, rectification, deletion, opposition, portability and limitation to the processing of your personal data or to revoke your consent, by sending a request to the above address, attaching a copy of a valid identification document. You also have the right to complain to the data protection officer at the address indicated above and to seek the protection of the Spanish Data Protection Agency through its website www.agpd.es.

INFORMATION ON DATA PROTECTION

Who is responsible for the processing of your data?

Responsible: EULEN, S.A. – CIF: A 28517308, Gobelas, 29 – 28023 Madrid, www.eulen.com, [email protected],
Data protection officer: Director de Protección de Datos Grupo EULEN, [email protected] , Gobelas, 29 – 28023 Madrid.

For what purpose do we process your data?

Facilitate a channel of communication with its governing bodies that serves as an instrument for reporting any irregularity or conduct contrary to the law, to the principles contained in the Group’s Code of Ethics, or any conduct that could give rise to the commission of any type of offence.

Is the provision of data voluntary?

The provision of data to GRUPO EULEN companies is completely voluntary, but if you do not provide it, the complaint cannot be properly processed.

What personal data do we collect about you?

We collect the personal data you provide us with as part of your registration and any additional personal data you provide us with to update your registration data. These are contact details – primarily first name, surname, e-mail address, company, job title and professional contact details, landline and mobile phone number, and other contact details.

What is the legitimacy for the processing of your data?

Consent requested. Legitimate interest in complying with current regulations, internal regulations and the EULEN Group’s code of ethics.

How long will we keep your data?

Until you revoke your consent, until the contractual relationship with our Group companies is terminated or until the statute of limitations for the reported event has expired.

To whom will your data be communicated?

EULEN Group companies (www.eulen.com), competent judicial and administrative authorities and communications required or expressly provided for in the applicable regulations.

What are your rights when you provide us with your data?

You have the right to:

  • Request its rectification or erasure,
  • Request the restriction of their processing,
  • To oppose the processing of their data,
  • To data portability,
  • To lodge complaints with the Data Protection Delegate.
  • To file complaints with the Spanish Data Protection Agency WWW.AGPD.ES

You may exercise your rights by ordinary mail or e-mail addressed to EULEN, S.A. – CIF: A 28517308, Gobelas, 29 – 28023 Madrid, www.eulen.com, [email protected].

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