Port services

Grupo EULEN provides specialist services in all of Spain’s leading ports, helping major companies in all aspects of their business, from resolving paperwork to comprehensive logistics management.

  • FS&M
  • Cleaning
  • Security
  • Ancillary services
  • Maintenance
  • Environment
  • Healthcare
  • Solutions HR

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SERVICES IN OFFICES, STORES AND WAREHOUSES IN THE PORT AREA

Isolated or integrated services (Facility Services) in buildings

  • Cleaning

    Site cleaning, maintenance, general, carpets, windows and screens. Facade cleaning and restoration. Material supply. Hygienic cleaning and environmental control.

  • Environment

    Maintenance and repositioning of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certification. Pest control.

  • Maintenance

    Technical-Legal preventative maintenance. Routine, corrective and predictive facility maintenance using analysis techniques and CMMS and CAT systems. Energy services. Reconditioning work. Project execution. Network management.

  • Security

    Consulting. Access control. Surveillance. Bodyguards. Installing and maintaining security systems. Information security. Fire prevention. Buildings emergency plan.

  • Support services

    Reception, telephone and information assistance. Call monitoring. Concierge services. Mail and document management. Management of rooms, copying services and archives. Furniture. Removals. Storage. Document destruction. Medical service.

Isolated or integrated services (Facility Services) outside buildings

  • Cleaning

    Cleaning of outdoor areas. Solid urban waste collection. Cleaning of sanitation networks. TV inspection and leak detection. Blast cleaning.

  • Maintenance

    Maintenance and repairing of outdoor fencing. Inspection and maintenance of outdoor hydrants.

  • Security

    Monitoring of external access points. Surveillance patrols. Installing and maintaining perimeter detection systems.

  • Environment

    Comprehensive management of outdoor green spaces. Construction of parks and gardens. Environmental recovery work. Restoration of garbage dumps and gravel pits. Pruning work. Irrigation network maintenance. Pest control.

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OPERATING SERVICES FOR MARITIME, PORT AND SAILING-RECREATIONAL TRAFFIC

Specific services for the client’s main business

  • General services

    Support for operations related to basic and commercial services and other activities. Surveillance and security. Lighting and cleaning for common areas. Energy, water and ice for fishing boats. Emergency prevention and control. Signage.

  • Basic services

    Passenger services. Handling and transporting goods. Reception of solid and liquid waste generated by ships.

  • Commercial services

    Support for brokers, forwarding companies and customs office. Support services for shipping companies and maritime authority.

  • Sailing support services

    Visual, acoustic and radio emission support.

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SUPPORT

  • HR services

    Consulting, training and coaching. Selection and provision of professional profiles. Specific training for the position. Workplace risk prevention services.

  • Business process outsourcing (BPO)

    • Business process management: billing, paychecks, document digitalization. Vehicles. Audits. Accounting. Treasurership. Advisory service. Insurance. Advertising.
    • On-site inspection and verification: inventories, audits. Surveys.
    • Telemarketing and sales force: post-sales and loyalty. Databases. Payments and complaints. Promotions. Call center.
    • Other services: logistics brokers. Remote advisor. Mystery shopper. Surveys. Loyalty programs.
  • CSR support

    Social, work-related, environmental and cultural activities. Audits: legal compliance. Supervision of working conditions. Monitoring resource and waste management. Supply chain control. Company association strategies.

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TOTAL FACILITY MANAGEMENT

Our knowledge of the industry means we can take part in almost all kinds of port business activity, providing a comprehensive service to major Spanish and international companies.

Contribution made by the FM structure. Analysis and definition of service levels and compliance. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated IT system. Comprehensive service management. Support services.