Grupo EULEN provides specialist services in all of Spain’s leading ports, helping major companies in all aspects of their business, from resolving paperwork to comprehensive logistics management.
- Ancillary services
- Solutions HR
SERVICES IN OFFICES, STORES AND WAREHOUSES IN THE PORT AREA
Isolated or integrated services (Facility Services) in buildings
Site cleaning, maintenance, general, carpets, windows and screens. Facade cleaning and restoration. Material supply. Hygienic cleaning and environmental control.
Maintenance and repositioning of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certification. Pest control.
Technical-Legal preventative maintenance. Routine, corrective and predictive facility maintenance using analysis techniques and CMMS and CAT systems. Energy services. Reconditioning work. Project execution. Network management.
Consulting. Access control. Surveillance. Bodyguards. Installing and maintaining security systems. Information security. Fire prevention. Buildings emergency plan.
Reception, telephone and information assistance. Call monitoring. Concierge services. Mail and document management. Management of rooms, copying services and archives. Furniture. Removals. Storage. Document destruction. Medical service.
Isolated or integrated services (Facility Services) outside buildings
Cleaning of outdoor areas. Solid urban waste collection. Cleaning of sanitation networks. TV inspection and leak detection. Blast cleaning.
Maintenance and repairing of outdoor fencing. Inspection and maintenance of outdoor hydrants.
Monitoring of external access points. Surveillance patrols. Installing and maintaining perimeter detection systems.
Comprehensive management of outdoor green spaces. Construction of parks and gardens. Environmental recovery work. Restoration of garbage dumps and gravel pits. Pruning work. Irrigation network maintenance. Pest control.
OPERATING SERVICES FOR MARITIME, PORT AND SAILING-RECREATIONAL TRAFFIC
Specific services for the client’s main business
Support for operations related to basic and commercial services and other activities. Surveillance and security. Lighting and cleaning for common areas. Energy, water and ice for fishing boats. Emergency prevention and control. Signage.
Passenger services. Handling and transporting goods. Reception of solid and liquid waste generated by ships.
Support for brokers, forwarding companies and customs office. Support services for shipping companies and maritime authority.
Sailing support services
Visual, acoustic and radio emission support.
Consulting, training and coaching. Selection and provision of professional profiles. Specific training for the position. Workplace risk prevention services.
Business process outsourcing (BPO)
- Business process management: billing, paychecks, document digitalization. Vehicles. Audits. Accounting. Treasurership. Advisory service. Insurance. Advertising.
- On-site inspection and verification: inventories, audits. Surveys.
- Telemarketing and sales force: post-sales and loyalty. Databases. Payments and complaints. Promotions. Call center.
- Other services: logistics brokers. Remote advisor. Mystery shopper. Surveys. Loyalty programs.
Social, work-related, environmental and cultural activities. Audits: legal compliance. Supervision of working conditions. Monitoring resource and waste management. Supply chain control. Company association strategies.
TOTAL FACILITY MANAGEMENT
Our knowledge of the industry means we can take part in almost all kinds of port business activity, providing a comprehensive service to major Spanish and international companies.
Contribution made by the FM structure. Analysis and definition of service levels and compliance. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated IT system. Comprehensive service management. Support services.